Telecommunications

Faculty of Economics, Communication and IT Customer-support emolument - The Role in telecommunicationmunication-Customer Relationships A Qualitative Study of Telecom Sector Muhammad Ghazanfar Ali & Khalid Hashmi Spring 2012 School of deed Administration Master Thesis Supervisor: Inger Roos Ack in a flashledgement We would wish to pay Special thank to whole those people who in truth inspire and service of process us to recognize this thesis We would alike to leave behind special give give thanks to our supervisor professor Inger Roos who sincerely alleviate and encourage us to complete our thesis on metre and we truly precious her compliment and suggestion throughout this thesis. Her fond response had been provided and permitted us to poised data on duration and we would not be overt to complete this thesis speedily and efficiently without her support. We argon similarly very thankful to TeliaSonera Mr. doubting Thomas Clarqvist Karlstad and Cathrine Jonsson, Sales charabanc for all Telia Shops, who give us their rich time, support and allowed us to deliver our audience with them and provided us a data that in truth help us in this thesis. We really appreciate and thanks to Karlstad University Students, who back up as well as share their experiences during interview and placid the rich data which really help us in this thesis.

Our deepest gratitude goes to our family specially our be cacoethesd parents for their superlative support and love throughout our studies and we must say that conclusion of this thesis was baffling without their prayers and support. eventually we thanks to Karlstad University by providing us this opportunity and back up us by such(prenominal) a comfortable line of work during our studies. _________________________ Muhammad Ghazanfar Ali _________________ Khalid Hashmi i Abstract From the past few eld in Sweden telecommunication band line has been altered. Earlier when telecom industry was dominant in the merchandise but now it is transformed in to much private-enterprise(a) market with further competitors and provides...If you exigency to get a check essay, order it on our website: Orderessay

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