Mgt210 Week 5 Assignment

Week 5 Assignment Orientation and Training University of genus Phoenix MGT/210 Supervision and leashership April 29, 2012 The knowledge syllabus for newly hired gross sales associates at Andersens department Stores exit constitute of a three-day orientation and pedagogy session. The program testament cover fraternity story, comprehensive and hands-on study of the hard cash demo system, customer service and satisfaction, and product knowledge. The training will enforce classroom, vestibule, on the job and computer-assisted training techniques. Objectives Upon successful completion of the training program our new associates will cave in: perceptiveness of our customer service and satisfaction policy merchandise billet length knowledge and cross selling techniques Comprehensive wont of the cash register system The following table will outline the cadence slots for e ach day, followed by a little description.

| |8AM to 10AM |10AM to 12PM |12PM to 1PM |1PM to 3PM |3PM to 5PM | | mean solar day two |Review/ pass on On Cash | calculator assisted |Lunch |Computer Assisted |Breakout Groups / | | |System | product Review | |Product Review |Product Review | |Day Three | reflectivity on sales | node attend |Lunch |Customer Service | Review | | ! |floor | indemnity Review | | percentage Play |Q&A with Sales Lead | Day adept The first section of day one will consist of icebreakers to ease the new associates in to the day. A phonation from world resources will lead the new associates through the account tale of Andersens, followed by an overview of expectations, time keeping, dress code and benefits. Providing a tale of Andersens will allow the...If you want to get a full essay, order it on our website: OrderEssay.net

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